Since its launch in 2020, the Xbox Series S has been praised for being an affordable alternative to the premium Xbox Series X. Despite playing all the same games, it operates at a lower resolution, making it a great value at $250. However, users have encountered common issues over the years, ranging from Quick Resume crashes to HDMI-CEC connection failures.
If you’re facing issues with your Xbox Series S, here are the eight most common problems and how to resolve them. If the issue persists, it’s advisable to contact Microsoft for advanced troubleshooting or to consider replacing your console.
Get in touch with Microsoft
If you can’t find a solution in this guide, Microsoft offers various support options. You can also reach out to @DigitalTrends (mention @XboxSupport) on Twitter for assistance, or contact Microsoft through the provided options.
Bug: Quick Resume games crash or freeze
The Quick Resume feature on Xbox Series S, designed to allow quick switching between supported titles without losing progress, has been problematic since launch. Many users have reported crashing or freezing of Quick Resume titles, sometimes leading to system lockups.
Potential solution
Microsoft initially disabled Quick Resume for problematic games, then re-enabled it after fixing issues. If you encounter a game causing problems, report it to Microsoft to help identify and resolve the issue. In case of crashes, try quitting the game through the menu by following specific steps. If the problem persists, you can perform a hard reset on your console.
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