VALORANT is a first-person shooter game that offers a variety of cosmetic items for your weapons. If you find yourself regretting a purchase or wanting to save your VP for something else, you may be wondering if refunds are possible for your VP or the items you bought with them. The good news is that refunds are indeed possible, but there are rules and limitations that you should be aware of before making a request.
How to refund unused VP in VALORANT?
If you want to refund unused VP, you will need to submit a ticket to the VALORANT support team. Follow these steps to initiate the refund process:
- Visit the official VALORANT’s Submit a request page.
- Select Billing, Payment, and Premium Currency Rewards.
- Provide a detailed description of the issue and create a specific subject for your ticket.
- Choose the option “I’m having an issue with Riot Premium Currency” under Please Select your Inquiry.
- Select Requesting a Refund from the dropdown menu.
- Attach any necessary files and submit your ticket.
The VALORANT support team will review your request and process the refund if it meets the eligibility criteria. You will receive an email confirmation once the refund is successfully processed. Please note that the refund may take some time to reflect in your account, depending on your payment method.
What is the refund time window for VP in VALORANT?
According to the VALORANT refund policy, refunds for unused VP or unused weapon skins must be requested within 14 days of purchase. It is important to note that you cannot request a refund for used or upgraded weapon skins, weapon skin bundles, accessories, agents, premium battle passes, premium battle pass levels, radianite points, or purchases made with kingdom credits.
This means that once you use a weapon skin in a match or upgrade it, a refund will not be possible. The same applies to weapon skin bundles and any items included in the premium battle pass. Additionally, radianite points used to upgrade weapon skins cannot be refunded.
The refund processing time for VALORANT Points may vary depending on the payment method used. While most refunds are processed within a few business days, some delays may occur in certain circumstances.
If you are considering returning weapon skins in VALORANT, rest assured that the refund process is available to assist you.