The Nanoleaf Skylight stands out as a unique smart light option in the market. Unlike traditional light bulbs or strips, the Skylight comprises a series of light panels meant to be mounted on your ceiling. Once installed, these panels offer extensive customization options and color settings through the accompanying mobile app. However, some users are experiencing an “unreachable” error that hinders the proper operation of their Skylight.
If you’re facing this issue, here’s a guide on how to resolve the “unreachable” error on your Nanoleaf Skylight, along with additional troubleshooting tips for the pairing process.
How to Resolve the Nanoleaf Skylight Unreachable Error
If your Skylight is paired but showing as unreachable, here are steps you can take to address the issue:
Step 1: Check your light switches. If the Skylight is linked to a light switch, toggling it off can render your product unreachable. Simply toggle the light switch back on to resolve this.
Step 2: If toggling the light switch didn’t help, check your Wi-Fi. Turn off Wi-Fi on your smartphone, wait a minute, then turn it back on. This action can reset the connection between your device and the Skylight.
Step 3: As a last resort, reset your Wi-Fi router. Unplug the router, wait for a minute, then plug it back in. This may rectify the unreachable error.
How to Properly Pair Your Skylight
Pairing your Skylight with your smartphone is usually straightforward, but router settings could be causing issues. Ensure that IGMP, UPnP, and multicast are enabled on your router to successfully pair your Skylight with your phone. For further assistance, refer to our guide on how to set up a router for detailed instructions.
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